Click4Assistance monitors potential customers on your website in real-time, even when your not online information is gathered 24/7 allowing you to evaluate and analyse trends using various reports, charts and statistics.

Reports and Statistics

Click4Assistance can provide information on your website performance (number of hits), how visitors came to the website (via which search engine / referrer), even which “keywords” were used in the search engine. You can even tell which companies have been looking at your website!

Valuable information includes: Names of the companies that viewed your site Keywords used to find your site (via Google and other search engines) Number of site hits and page impressions Which are the most common pages Best performing referrers, links and affiliates

See the visitor's location (country/region), even the company name!

Search engines and Keywords

Pay-per-click (PPC), sponsored searches, affiliates and advertising campaigns can all be monitored through this one system. By using information on how the visitor came to your site, give you a complete understanding on how search engines, referrers and keywords are performing.

The unique tracking module also allows you to:

• Observe the actual pages being viewed and the duration spent on each
• See whether each visit is a new or returning customer (number of visits)
• View and make notes against each visitor (so you know who they are next time they return)
• See which company is looking at your website (using GEO Location functionality)

	Used in conjunction with the built-in contact system, when a visitor enters your website you immediately know their name, contact details, notes and conversation history.
	The available reports are not limited, if you have a requirement for a specific report let us know. Working alongside you we can create new reports without the need for you to update or patch the software.