Founded in 2004, Click4Assistance is a UK based company based in the South of England. We have used our years of experience and technological expertise to create a unique business solution which benefits not only your company but also your customers.
Our mission is to connect businesses with their consumers seeking help on the Internet, using our dedicated hosted platform provides businesses with a simple to implement, fully customisable and easy to use solution for their organisation.
We have many customers subscribing to our platform on a monthly basis, with thousands of conversations each month our solutions is proven to generate more leads and create more orders! Companies including, Virgin Media, 192, Mercedes Benz and Yorkshire Building Society are reaping the rewards using the Click4Assistance technology.
Click4Assistance provide real time communications, tracking solutions, web site chat and website support to varying markets across the globe. We are constantly pushing technological boundaries, striving to bring you the latest features at cost-effective prices whatever the size and needs of your organization.
It isn’t just about technical knowledge. We listen to our customers. The solutions we provide are designed and built around your needs. They integrate easily with your existing and future systems.
Our ultimate goal is to ensure that our customers make more sales with less effort.
Below are some of our customers together with their comments from various industries using the Click4Assistance service, for website chat and website support purposes.
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"Installing the live chat functionality on our website ybs.co.uk has been a huge success. Not only have we seen an increase in sales, we have also helped several customers to open new accounts who would otherwise have been stuck within our application process. Being on hand to offer immediate help is a tremendous advantage to a customer, it also gives us some invaluable insight in to where our processes need to be improved. The feedback we have received through the exit surveys has been fantastic, our representatives enjoy using it, our customers like it, so everyone is happy. The guys at click4assistance have been a tremendous help to us in getting this new service off the ground and for that we are very grateful."ECommerce sales delivery manager
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"We researched a number of live chat options and decided to integrate with click4assistance because of the level of customization, ease of use and excellent customer support. Click4assistance is a convenient way for our visitors to find out more about our services, and the feedback we have had from users of the service has been extremely positive. We have also generated a number of leads that may have otherwise been lost, if we had not responded to questions so quickly."Sales & Marketing Manager
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"Being responsible for our corporate website it was vital that we offered a unique selling point and Click4Assistance quickly did that. We have noted strong conversion rates driven by the excellent Proactive Invite tool. All in all a fantastic product at an affordable rate with great, friendly support."Digital Marketing Manager
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""With offices in several countries, Click4Assistance allows us to connect customers directly to people with the local knowledge required to handle their booking enquiries. It's also great for answering those little questions clients have that aren't worth an email but can make or break a sale. The support has been great too - easy to setup, and improvements to the software made regularly." |
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"When required, we have found the C4A team to be highly responsive and, in the markets we serve, we are extremely pleased with both the quality and quantity of enquiries we receive from this service. I would happily recommend them to any similar organisation, though not to our competitors." |
Our software is being used in a variety of market sectors, with clients ranging from multinational groups, to sole traders.
- Arts & Culture
- Business & Finance
- Careers & Education
- Entertainment
- Help & Weather
- Home & Technology
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- Internet
- Science & Technology
- Shopping
- Sports
- Travel & Tourism
- plus many more...
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We are based in the UK and so are the majority of our customers, allowing us to provide an excellent level of support when it's needed!
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We are committed to making Click4Assistance the number one supplier of real time communications. In order to achieve our goals we want to build long term relationships with partners, resellers and customers. Many companies have an online presence but less than 1% have the facility to provide real time assistance to potential customers.
We are sure you can quickly appreciate the huge potential Click4Assistance has within many market sectors. Click4Assistance offers up to date information and immediate assistance, in turn creating profitable businesses.
What are the benefits of becoming a Click4Assistance Reseller?
- An account with full features will be set up for you to evaluate. This can even be used within your own website
- If you continue as a reseller, your account will become FREE and remain active while sales are being generated
- An affiliate code will be set up. This allows any leads directed from your site to be flagged against your account, if these leads turn into paying customers you will receive a monthly commission
- We can supply you with your own registration form designed around your requirements; this form can be put on your existing site and register your customers automatically
- Depending on the volume sold, a commission rate of 30% can be easily achieved
As a reseller you will also receive:
- Full technical and sales support
- Free use of the solution for your own purposes
- Regular monthly payments for customers and leads you introduce
- Information on current and future additions and enhancements
- Literature and brochures on all solutions offered
- You will receive an ongoing monthly payment based on all customers that you have introduced, and remain using the solution
- A monthly full statement of accounts
If you would like to know more about becoming a reseller then contact us on
0845 123 5871.