Click4Assistance’s live assistance service allows your online business to place a ‘real person’ in your website! With just one click, your potential customers can now have their questions and concerns address instantly by your knowledgeable staff.

This live assistance software has been proven to create more leads, generate more sales and keep potential customers on your site and not the competitions!

But it’s much more than just ‘live assistance’

Live Help and Assistance A user-friendly, fully customisable “chat window” allows you (or your staff) to easily handle any number of conversations, converse using predefined replies and automatically navigate the customer around your web-site. Ability to Monitor your Website Activity Details on every visit to your web-site is stored, trends and marketing campaigns can be analysed using various reports and data provided. Observe how the visitor came to your site and which keywords are most effective and bring you results. Ability to Engage and Proactively Offer your Assistance Proactively approach customers asking “Would you like some assistance?” Automatically offer customers help and advice when they are online as they are likely to have a question or even help with making a payment.